Privacy Policy

Small Business Plans by Assent (SBPA) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Contact details (email address, phone number, mailing address)
  • Business information
  • Financial data
  • Any other information you provide to us during consultations or through our website

2. How We Use Your Information

We use your personal information to:

  • Provide business planning services
  • Communicate with you about your project
  • Deliver documents and updates
  • Improve our services
  • Comply with legal obligations

3. How We Store and Protect Your Information

We store your information securely using electronic and physical safeguards. Access is restricted to authorized personnel only. We take reasonable steps to protect your data from misuse, interference, loss, unauthorized access, modification, or disclosure.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third parties only when:

  • It is necessary to deliver our services (e.g., with consultants or contractors)
  • You have given consent
  • Required by law

5. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate. To do so, please contact us using the details provided below.

6. Making a Complaint

If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will respond promptly and work to resolve the issue. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Contact Us

For any questions, access requests, or complaints, please contact:
Small Business Plans by Assent (SBPA)
Email: AdminTeamLead@SmallBusinessPlans.com.au
Phone: 1300 644 853

Postal Address: PO Box 187, Haymarket, Sydney, NSW 1240